Photoshop 2015.5 UGH!

2 Jul
 

Photoshop 2015.5 UGH!

Adobe Photoshop 2015.5 UGH!
A warning to not upgrade to Adobe Photoshop 2015.5 yet without reading this first, thus the title above.

I have a love-hate relationship with Adobe.  I LOVE Lightroom … except for when Adobe upgrades without really checking for any bugs. Fortunately, this was not the case with the latest upgrade.

However, and this is a BIG HOWEVER, I cannot say the same for Photoshop 2015.5. And yes, I have used Photoshop for years and years, and yet more years, albeit not as long as many of you.

And yes, for adding Digimarcs to my images, creating actions that save me a s&#@load of time, I LOVE Photoshop. I used to use it about 98@ of the time, and ever since Lightroom came out, I quickly scaled that back to about 2% of the time, but a critical 2%. So, I need it to work properly.

I experienced a disaster after upgrading to version 2015.5 … no plug-ins, no functioning droplets, and a lot of frustration that took time while I tried to figure out what I did wrong. Nope, I actually did everything right.  Adobe did not fully test the new release before passing it on to us unsuspecting souls … without any warnings initially.  I know, I looked it up, and there was nothing on the Creative Cloud App What’s New link next to the upgrade.

Being the bulldog I am (bullbitch in this case?), I called Adobe in a calm voice (BTW, they have changed their support number to 800-833-6687) and insisted that I be passed up to a supervisor.

“May I ask to what this is in reference?” the polite voice from India queried in impeccable English.

“No disrespect to you, but this is a management issue, and there is no point wasting both your time and mine. What was your name again?”

“Venkat.” We shall call him Venkat for purposes of this blog.

“As a customer, I have the right to ask for a supervisor, Venkat, and I will be sure to commend your responsiveness in this case to him or her. I promise you, this will not count against your rating as a tech support person.”

He valiantly tried again, but I am not to be dissuaded in these cases. Really, there is absolutely no point in wasting our time in either case, and I am one who does not like to go through an explanation twice, especially something this complicated.

We have all heard, “Just give me another minute,” that stretches beyond imagination and sometimes patience.

Venkat passed me on, and I thanked him and immediately told his supervisor how much I appreciated his actions.

All in a very calm, logical voice that spoke to my great-grandmother’s admonishment that sugar is much more effective than vinegar in such cases. This part of the phone conversation took a little over five minutes. Adobe Photoshop 2015.5 UGH!This was a very auspicious beginning to what ended up being, alas, over three hours on the phone.

The supervisor was, of course, very nice.

Had I copied over the Plug-ins folder? Yes, I had, “But please note, this is not anything that Adobe said to do with the upgrade.”

“There have been warnings in blogs.”

“That may be, but Adobe has put nothing out as a warning on its upgrade. I really don’t expect to have to check around on the Internet for some third-party blog that may warn me that Adobe once again has failed to adequately test out an upgrade before releasing it.”

“They do test extensively, but there are so many different…”

“I totally agree, which only means that Adobe has to do more extensive testing!”

He could not argue with the logic of my statement.

So back to those plug-ins…

From our alumni and research on the Internet, it turns out that this does not always work, particularly with nik (onOne) software. For safety in upgrading, don’t copy the folder over, rather the files within the folder.

For me, it worked! Yippeee!

But some people wonder where exactly is that Plug-ins folder:

PCs:  C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins
Macs:  /Users/[user name]Library/Application Support/Adobe/Adobe Photoshop CC 2015/Plug-ins

So far, so good, and I remained hopeful … until… Continue reading 

Paris, 2016-20-22

20 Jun
 

Paris, 2016-20-22

This is the final blog from Paris … for this year. We will be back in May of 2017, and our workshop is already almost half full!

There are three more days in Paris. The time goes so quickly here. Arnie and I can easily see ourselves living here, except that we would so miss our friends at home.

I have a “thing” for Montmartre. The views from up there are magnificent, the Montmartre Gallery always interesting, Sacré-Coeur splendid in its blazing white, and the little back, cobbled streets wonderful. After a heavy bout of rain during which four of us take shelter in a little café, we take the funicular to the top. It beats climbing the some 220 steps that run alongside the funicular!

At the top, we head off in different directions, seeking out photographs, enjoying the views, exploring …

On one little side street, I see these steps with the railing shadows that catch my eye. Turning this way and that, I find a photograph.© 2016 Margo Taussig Pinkerton. All Rights Reserved. From Barefoot Contessa Photo Adventures. For usage and fees, please e-mail TBC (at) BCphotoadventures (dot) com or contact us at 310 Lafayette Drive, Hillsborough, NC 27278 or at 1-919-643-3036 before 9 p.m. Eastern Time, ET. Paris, 2016-20-22

It is lunchtime, and we think we have found a good place … until we go in. It is past normal lunch hours, and the place is not full. Perfect! It will be quiet. There is a table set for two by the window next to it, one set for three that can easily hold four. We find this a good place to sit down, as we are told to sit anywhere.

The proprietor bustles over. We cannot sit like this. These are two tables.

Well, then, could he add one place to the table set for three. Oh no, he could not possibly change the seating!  Harumph!  So,  we leave. I think that is the first time in all the decades I have been coming to Paris that I have run into someone like that.

We move on and find a great place with seating outside as well as in with the outside doors open for plenty of air. Our waitress is Danish and is in Paris applying for her masters in psychology. “Yes, occasionally you do get those people,” Sofi says when we tell her of our recent experience, “but most people are very friendly.” We agree.

She makes an excellent suggestion for wine, double checking with her boss. We approve and order lunch. My salad is delicious and refreshing. The olive oil is superb.© 2016 Margo Taussig Pinkerton. All Rights Reserved. From Barefoot Contessa Photo Adventures. For usage and fees, please e-mail TBC (at) BCphotoadventures (dot) com or contact us at 310 Lafayette Drive, Hillsborough, NC 27278 or at 1-919-643-3036 before 9 p.m. Eastern Time, ET. Paris, 2016-20-22

Sofi tells us, while decanting the wine and carefully turning the decanter in the ice bucket, that her boss has quite a wine collection stored in several places around Montmartre. He is, in fact, a sommelier.

“Could we see the wine?” we ask, and she points out various wine refrigerators. It is clear that she knows a lot about wine, too. We can see it in the way she gently turns the decanter to make sure our white wine is the proper temperature while simultaneously airing it.

After enjoying our salads, I head upstairs to see the storage there. There is a gentleman in the back room. “Are you the proprietor?” I ask, and he acknowledges that he is the director. When I tell him that Arnie and I used to photograph quite a bit for The Wine Spectator, he gets very animated. I am quick to say we have retired from that end of the business, but he still opens up one of his refrigerators, and I salivate at some of the choices.© 2016 Margo Taussig Pinkerton. All Rights Reserved. From Barefoot Contessa Photo Adventures. For usage and fees, please e-mail TBC (at) BCphotoadventures (dot) com or contact us at 310 Lafayette Drive, Hillsborough, NC 27278 or at 1-919-643-3036 before 9 p.m. Eastern Time, ET. Paris, 2016-20-22

He remarks on what I feel is a very rusty command of French, but it must be better than most, because he seems impressed and asks me where I learned it. We talk about ties to Paris, and he invites us to have lunch with him and his wife who apparently speaks excellent English.

“It sounds lovely,” I say in French, “but let me check with the others.”

Meanwhile, he phones his wife, but she is busy. “Dinner?”

“Alas, no, we have a concert tonight, our last dinner together in Paris with our friends the next night, and a dance performance our final night.” We cannot find out a time that works, but we agree that next year, we will make it happen, and I will write him well in advance. He comes downstairs later and presents us with a small bottle of privately-labeled rosé. It is very touching. We tell him he has a treasure in Sofi and that we will give a good TripAdvisor report.

We take our leave with the normal, warm good-byes and head back outside. It has been relaxing and fun and very special.

There is a very sloping wall opposite the restaurant, one that always tickles my funny bone with its display of whimsical ceramics, particularly the Continue reading 

Paris, 2016-18-19

19 Jun
 

Paris, 2016-18-19

We have a destination in mind and, as most always, start out walking, this time toward Musée d’Orsay where we cross the Seine to the Tuilleries. On the way, a shopkeeper stands by his outside selection of flowers. His shop is postage-stamp size. The flowers outside nearly hide the lower set of traffic lights.© 2016 Margo Taussig Pinkerton. All Rights Reserved. From Barefoot Contessa Photo Adventures. For usage and fees, please e-mail TBC (at) BCphotoadventures (dot) com or contact us at 310 Lafayette Drive, Hillsborough, NC 27278 or at 1-919-643-3036 before 9 p.m. Eastern Time, ET. Paris, 2016-18-19

As we cross the bridge, we see that the play area with the map of the world is nearly dry after the recent floods. We watch the children playing, but I love it when a girl leaps across Panama.© 2016 Margo Taussig Pinkerton. All Rights Reserved. From Barefoot Contessa Photo Adventures. For usage and fees, please e-mail TBC (at) BCphotoadventures (dot) com or contact us at 310 Lafayette Drive, Hillsborough, NC 27278 or at 1-919-643-3036 before 9 p.m. Eastern Time, ET. Paris, 2016-18-19

Following one of the sandy, gravelly boulevards through the Tuilleries, I see a very common scene all over the world, a young Continue reading